At blackaboij, we want you to be completely satisfied with your purchase. If you’re not fully happy, you may return your items within the specified time frame under the conditions outlined below.
2. Eligibility for Returns
Items can be returned within 14 days of receiving your order, per French consumer laws.
Items must be unused, in original condition, with all tags and packaging intact.
Personalized products or final sale items may not be eligible. Please check the product description for exclusions.
3. Return Process
To initiate a return, please follow these steps:
Contact Customer Support at blackaboij@gmail.com within 14 days and provide your order details.
Securely package the items with the original packing slip or proof of purchase.
Ship items to the address provided in return instructions. Return shipping costs are your responsibility unless the item was incorrect or defective.
4. Refunds
Once your return is received and inspected, you will be notified of approval or rejection. Approved refunds will be processed to the original payment method within 7–14 business days.
Shipping fees: Non-refundable unless the item was incorrect or defective.
Exchanges: Please return the original item and place a new order for size or color changes.
5. Damaged or Defective Items
If your item arrives damaged or defective, notify us within 7 days of receipt. We will arrange a replacement or refund at no extra cost.
6. Contact Us
For questions or assistance with your return, contact us: